The customer experience begins with an integrated Distribution Center. Find out how to achieve it

Accuracy in information, delivery velocity; They are two fundamental factors in the experience of our clients when requesting an order.

Because end consumers increasingly reduce their waiting tolerance to receive their products, it is essential that the Distribution Centers have the appropriate technological tools to integrate all their processes, so that they have the ability to maintain a absolute control of them and thus avoid incurring in some kind of non-compliance.

To do this, we could think of a warehouse management software (WMS); However, for automated operations, today a specific interconnection between systems is needed through more specialized software such as WES (Warehouse Execute System).

WMS and WES: The perfect combination to keep your DC 100% integrated

The WES allows a real-time coordination together with the WMS, of key variables such as inventory levels, location and availability of products, final destination of orders, among others; providing effective feedback with the different marketing channels (e-commerce, retail, etc.) to know the real capacity that you have to fill orders and, at the same time, to predict how much stock you should have when launching promotions and the customer experience is not affected.

This is especially useful for everything that is e-commerce, since we know that this channel demands a more solid intercommunication with the CEDIS by handling a different and much more dynamic mechanism than the rest of the distribution channels.

By implementing advanced software such as WES, it will be easier to maximize your clients' satisfaction by optimizing both your order fulfillment process and the overall performance of your operation.

Learn more about comprehensive automation for your DC with G.I.Eicom!

We have more than 35 years of experience in the design and implementation of turnkey solutions that increase the productivity and competitiveness of Distribution Centers. Contact us!